Legal matters
Data protection
1. data protection at a glance
General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.
Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the “Information on the controller” section of this privacy policy.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.
Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders or other order inquiries.
What rights do you have with regard to your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances.
You also have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time with regard to this and other questions on the subject of data protection.
Analysis tools and third-party tools
When you visit this website, your surfing behavior may be statistically evaluated. This is mainly done with so-called analysis programs.
Detailed information on these analysis programs can be found in the following
privacy policy.
2. hosting
We host the content of our website with the following provider:
All-Inkl
The provider is ALL-INKL.COM – Neue Medien Münnich, Inh. René Münnich, Hauptstraße 68, 02742
Friedersdorf (hereinafter All-Inkl). Details can be found in All-Inkl’s privacy policy:
https://all-inkl.com/datenschutzinformationen/.
The use of All-Inkl is based on Art. 6 para. 1 lit. f GDPR. We have a
legitimate interest in the most reliable presentation of our website. If
corresponding consent has been requested, the processing is carried out exclusively on the basis of Art.
6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or
access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG
. Consent can be revoked at any time.
Order processing
We have concluded an order processing contract (AVV) for the use of the above-mentioned service. This is a contract prescribed by data protection law, which ensures that it processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.
3 General notes and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data is collected.
Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
Note on the responsible body
The controller responsible for data processing on this website is:
Ekkehard Kresser
Hotel Gasthof zur Rose
Kresser Hotel e.K.
Dorfplatz 7
88260 Argenbühl-Eglofs
Phone: +49 (0) 7566 336
E-mail: info@hotel-zur-rose.de
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).
Storage duration
Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the deletion will take place after these reasons no longer apply.
General information on the legal basis for data processing on this website
If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, insofar as special categories of data are processed in accordance with Art. 9 para. 1 GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art.
49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information in your end device (e.g. via device fingerprinting), the data processing is also carried out on the basis of Section 25 (1) TDDDG. Consent can be revoked at any time. If your data is required to fulfill the contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR.
Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.
Recipients of personal data
As part of our business activities, we work together with various external parties. In some cases, it is also necessary to transfer personal data to these external bodies.
We only pass on personal data to external bodies if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g. transfer of data to tax authorities), if we have a legitimate interest in the transfer in accordance with Art. 6 para. 1 lit. f GDPR or if another legal basis permits the transfer of data. When using processors, we only pass on our customers’ personal data on the basis of a valid contract for order processing. In the case of joint processing, a joint processing agreement is concluded.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)
IF THE DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR
, YOU HAVE THE RIGHT TO OBJECT, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION AT
, AT ANY TIME TO PROCESSING OF YOUR PERSONAL DATA
; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS
. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED
CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT,
WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED,
UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING
WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR THE
PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF
LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).
IF YOUR PERSONAL DATA ARE PROCESSED FOR DIRECT MARKETING PURPOSES,
YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO PROCESSING OF PERSONAL DATA CONCERNING YOU
FOR SUCH MARKETING, WHICH INCLUDES PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING
. IF YOU OBJECT, YOUR PERSONAL DATA
WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION
PURSUANT TO ART. 21 (2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.
Right to data portability
Information, correction and deletion
Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if necessary, a right to correction or deletion of this data at any time. You can contact us at any time if you have further questions on the subject of personal data.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can contact us at any time to do this. The right to restriction of processing exists in the following cases:
- If you contest the accuracy of your personal data stored by us, we
generally need time to verify this. For the duration of the verification, you have the right to request
restriction of the processing of your personal data. - If the processing of your personal data was/is carried out unlawfully, you can request
the restriction of data processing instead of erasure. - If we no longer need your personal data, but you need it for the exercise,
defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of the
deletion. - If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balance must be struck between
your interests and ours. As long as it has not yet been determined whose interests
outweigh yours, you have the right to request the restriction of the processing of your personal data
If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties
.
4. data collection on this website
Cookies
Our Internet pages use so-called “cookies”. Cookies are small data packets and do not cause any damage to your end device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or they are automatically deleted by your web browser.
Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies can be used to evaluate user behavior or for advertising purposes.
Cookies that are required to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified.
The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG); the consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
You can find out which cookies and services are used on this website in this
privacy policy.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data is not merged with other data sources.
This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – the server log files must be recorded for this purpose.
Contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.
Request by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, we will store and process your inquiry, including all personal data (name, inquiry), for the purpose of processing your request. We will not pass on this data without your consent.
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.
The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
5. analysis tools and advertising
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland
Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior of website visitors.
The website operator receives various usage data, such as page views, length of visit,
operating systems used and origin of the user. This data is assigned to the respective end device of the
user. It is not assigned to a user ID.
We can also use Google Analytics to record your mouse and scroll movements and clicks
. Google Analytics also uses various modeling approaches to supplement the collected
data records and uses machine learning technologies for data analysis.
Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing
user behavior (e.g. cookies or device fingerprinting). The
information collected by Google about the use of this website is usually transferred to a Google server in the
USA and stored there.
The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and §
25 para. 1 TTDSG. Consent can be revoked at any time.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission.
Details can be found here:
https://privacy.google.com/businesses/controllerterms/mccs/.
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The
DPF is an agreement between the European Union and the USA that is intended to ensure compliance with
European data protection standards for data processing in the USA. Every company certified in accordance with
the DPF undertakes to comply with these data protection standards. Further
information on this can be obtained from the provider at the following link:
https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt000000001L5AAI&status=Active
Browser plugin
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link
:
https://tools.google.com/dlpage/gaoptout?hl=de.
You can find more information on how Google Analytics handles user data in Google’s privacy policy at
:
https://support.google.com/analytics/answer/6004245?hl=de.
Order processing
We have concluded an order processing contract with Google and fully implement the strict
requirements of the German data protection authorities when using Google Analytics.
6th Newsletter
Newsletter data
If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided at
and that you agree to receive the newsletter. Further data
is not collected or is only collected on a voluntary basis. We use
newsletter service providers, which are described below, to process the newsletter.
CleverReach
This website uses CleverReach to send newsletters. The provider is CleverReach GmbH &
Co KG, Schafjückenweg 2, 26180 Rastede, Germany (hereinafter “CleverReach”). CleverReach is a
service with which the newsletter dispatch can be organized and analyzed. The data you enter for the purpose of
newsletter subscription (e.g. e-mail address) is stored on CleverReach’s servers in
Germany or Ireland.
Our newsletters sent with CleverReach enable us to analyze the behavior of
newsletter recipients. Among other things, we can analyze how many recipients have opened the newsletter message
and how often which link in the newsletter was clicked on. With the help of so-called
conversion tracking, it can also be analyzed whether a
predefined action (e.g. purchase of a product on this website) has taken place after clicking on the link in the newsletter. Further information on
data analysis by CleverReach newsletters can be found at
https://www.cleverreach.com/de/funktionen/reporting-und-tracking/.
The data processing takes place on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this
consent at any time by unsubscribing from the newsletter. The legality of the data processing operations already carried out by
remains unaffected by the revocation.
If you do not want any analysis by CleverReach, you must unsubscribe from the newsletter. For this purpose, we provide
with a corresponding link in every newsletter message.
The data you provide us with for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter at
and deleted from the newsletter distribution list after you unsubscribe from the newsletter at
. Data stored by
for other purposes remains unaffected by this.
After you unsubscribe from the newsletter distribution list, your email address may be stored by us or the
newsletter service provider in a blacklist if this is necessary to prevent future
mailings. The data from the blacklist will only be used for this purpose and will not be merged with
other data. This serves both your interest and our interest in
compliance with the legal requirements when sending newsletters (legitimate interest within the meaning of
Art. 6 para. 1 lit. f GDPR). Storage in the blacklist is not limited in time. You can object to
storage if your interests outweigh our legitimate interest.
For more information, please refer to CleverReach’s privacy policy:
https://www.cleverreach.com/de/datenschutz/.
Order processing
We have concluded an order processing agreement (AVV) for the use of the above-mentioned service
. This is a contract prescribed by data protection law, which guarantees
that it will only process the personal data of our website visitors in accordance with our
instructions and in compliance with the GDPR.
7. plugins and tools
YouTube with enhanced data protection
This website integrates videos from the YouTube website. The operator of the pages is Google Ireland Limited
(“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in extended data protection mode. According to YouTube, this mode means that
YouTube does not store any information about visitors to this website before they watch the video
. However, the transfer of data to YouTube partners is not necessarily excluded by the extended data protection mode
. For example, YouTube establishes a connection to the Google marketing network regardless of whether you watch a video
.
As soon as you start a YouTube video on this website, a connection to the servers of
YouTube is established. This tells the YouTube server which of our pages you have visited.
If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to
your personal profile. You can prevent this by logging out of your YouTube
account.
Furthermore, YouTube can store various cookies on your end device after starting a video or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve user-friendliness and prevent
fraud attempts.
If necessary, further data processing operations may be triggered after the start of a YouTube video
, over which we have no influence.
The use of YouTube is in the interest of an appealing presentation of our online offers.
This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If a corresponding
consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a
GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to
information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. The
consent can be revoked at any time.
Further information about data protection at YouTube can be found in their privacy policy at
https://policies.google.com/privacy?hl=de.
The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The
DPF is an agreement between the European Union and the USA that is intended to ensure compliance with
European data protection standards for data processing in the USA. Every company certified in accordance with
the DPF undertakes to comply with these data protection standards. Further
information on this can be obtained from the provider at the following link:
https://www.dataprivacyframework.gov/s/participant-search/participantdetail?
contact=true&id=a2zt000000001L5AAI&status=Active
Google Fonts (local hosting)
This site uses so-called Google Fonts, which are provided by Google
, for the uniform display of fonts. Google Fonts are installed locally. There is no connection to Google servers
.
Further information on Google Fonts can be found at
https://developers.google.com/fonts/faq and in Google’s privacy policy:
https://policies.google.com/privacy?hl=de.
Font Awesome (local hosting)
Ninja Firewall
We have integrated Ninja Firewall on this website. The provider is NinTechNet Limited, Unit 1603, 16th Floor, The L. Plaza 367 – 375 Queen’s Road Central Sheung Wan, Hong Kong (hereinafter referred to as Ninja Firewall).
Ninja Firewall is used to protect our website from unwanted access or malicious cyberattacks. For this purpose, Ninja Firewall records the IP address, request, referrer and time of page access. Ninja Firewall is integrated on our own servers and does not transmit any personal data to the provider of the tool or other third parties.
We have activated IP anonymization in Ninja Firewall so that the tool only records the IP address in abbreviated form.
The use of Ninja Firewall is based on Art. 6 para. 1 lit. f GDPR. The
website operator has a legitimate interest in protecting its website as effectively as possible against cyberattacks.
8. own services
Handling applicant data
We offer you the opportunity to apply to us (e.g. by e-mail, post or via the online application form). In the following, we inform you about the scope, purpose and use of your personal data collected as part of the application process. We assure you that your data will be collected, processed and used in accordance with applicable data protection law and all other statutory provisions and that your data will be treated in strict confidence.
Scope and purpose of data collection
If you send us an application, we process your associated
personal data (e.g. contact and communication data, application documents, notes taken during job interviews, etc.) insofar as this is necessary to decide on the establishment of an employment relationship. The legal basis for this is § 26 BDSG under German law (initiation of an employment relationship), Art. 6 para. 1 lit. b GDPR (general contract initiation)
and – if you have given your consent – Art. 6 para. 1 lit. a GDPR. Consent can be revoked at any time. Your personal data will only be passed on within our company to persons who are involved in processing your application.
If the application is successful, the data submitted by you will be stored in our data processing systems on the basis of § 26 BDSG and Art. 6 para. 1 lit. b GDPR for the purpose of implementing the employment relationship.
Data retention period
If we are unable to make you a job offer, you reject a job offer or withdraw your application, we reserve the right to retain the data you have submitted on the basis of our legitimate interests (Art. 6 para. 1 lit. f GDPR) for up to 6 months from the end of the application process (rejection or withdrawal of the application). The data will then be deleted and the physical application documents destroyed. The retention serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the expiry of the 6-month period (e.g. due to an impending or pending legal dispute), deletion will only take place when the purpose for further storage no longer applies.
Data may also be stored for longer if you have given your consent (Art. 6 para. 1 lit. a GDPR) or if statutory retention obligations prevent deletion.
9. booking module
Handling applicant data
You can make direct bookings on our website using the booking form provided.
Use of the booking platform service provider “Dirs 21”,
Operator and contact:
TourOnline AG
Borsigstraße 26
73249 Wernau
E-mail: info@dirs21.de
Phone: +49 (0) 7153 9250 0
Fax: +49 (0) 7153 9254 0
Hotel bookings are made using the booking platform service provider “Dirs 21”, which is operated by TourOnline AG.
The necessary data of our contract customers, as well as their other data described in the context of these notes, are stored on the servers of “Dirs 21”, whose operator is TourOnline AG.
“Dirs 21” uses this information to book your hotel stay on our behalf. However, Dirs 21 does not use the data of our contractual partners to write to them itself or pass it on to third parties.
We trust in the reliability and IT and data security of “Dirs 21”, and they are obliged to comply with EU data protection regulations. Furthermore, we have concluded a “Data Processing Agreement” with Dirs 21. This is a contract in which “Dirs 21” undertakes to protect the data of our users, to process it on our behalf in accordance with its data protection provisions and, in particular, not to pass it on to third parties. You can view Dirs 21’s privacy policy here http://www.dirs21.de/disclaimer/.
Booking form
We collect the following personal data when you use the booking form:
Your gender
First and last name
Company
Billing address
E-mail address
Telephone number
Date of arrival, date of departure
Other requests/information
We store data in order to be able to substantiate possible legal claims. The above personal data and additional data such as IP, date, time and information about the communication received are stored for documentation purposes.
You have given the following consent by using the booking form:
Collection, processing and use of your personal data
We collect, store and process your data for the entire processing of your purchase, including any subsequent warranties, for our services, technical administration, our own marketing purposes and for the prevention of criminal offenses and fraud.
Your personal data will only be passed on to third parties insofar as this is legally permissible, including for the purpose of contract processing or invoicing, for marketing purposes or if you have given your prior consent. As part of order processing, for example, the service providers we use (such as carriers, logisticians, banks) receive the necessary data for order and order processing. The data passed on in this way may only be used by our service providers to fulfill their task.
Use of your data for advertising purposes
In addition to processing your data to process your booking at the Hotel Gasthof zur Rose in Eglofs, we also use your data for the following purposes: to continuously improve your vacation experience and to make it customer-friendly and individual for you; to communicate with you about your orders, as well as about certain products or marketing campaigns; and to recommend products or services that might interest you.
We use existing information for this purpose, such as confirmations of receipt and read receipts of e-mails, information about the end device you are using, your connection to the Internet, operating system and platform, date and time of your visit to the homepage, or products you have viewed, as well as information that we have received from you (including automatically transmitted or generated information). We also use your order history. You can object to the use of your personal data for advertising purposes at any time, either as a whole or for individual measures, without incurring any costs other than the transmission costs according to the basic rates. A notification in text form to the contact details stated under point 1 (e.g. e-mail, fax, letter) is sufficient for this.
Disclosure of personal data
Furthermore, personal data will not be passed on without your express consent, unless there is a legal authorization, e.g. if we are legally obliged to disclose data (information to law enforcement authorities and courts; information to public bodies that receive data on the basis of legal regulations, e.g. social security institutions, tax authorities, etc.) or if we involve third parties who are obliged to maintain professional secrecy in order to enforce our claims.
Use of the online booking tool DIRS21 from TourOnline AG
Our online presence uses the online booking tool DIRS21 (hereinafter referred to as “OBT”) from the company DIRS21 to enable online bookings of accommodation services and other travel services and to process inquiries.
TourOnline AG
Borsigstrasse 26
73249 Wernau, Germany (www.dirs21.de, hereinafter “TOAG”).
Within the framework of the OBT, TOAG processes the data as the controller.
The information and provisions on data protection can be found in TOAG’s data protection declaration for the OBT, which you can access at any time from the OBT or at www.dirs21.de/datenschutz.